Refund policy

CURVYY SLAYER COLLECTION RETURNS

NO REFUNDS.

Curvyy Slayer Collection will happily accept returns on all full-priced merchandise for store credit. Customers should notify CSC in writing at info@curvyyslayercollection.com within 3 calendar days after your package has been delivered. The return shipping fee is the responsibility of the customer. 

*We do not provide return shipping labels*. Customer contact information and order information should be included when notifying CSC.  You must state the reason for exchange and the new item you’d like to exchange your previous item for.  If the value of the new item is more than the previous item, the customer is responsible for the difference. If a new item value less than the previous item, CSC will apply a credit for the customer to use on a future purchase.

CSC suggests using USPS due to it being the most cost-efficient shipping method.

To be eligible for an exchange, your item must be unused, free of fragrance, and in the same condition that you received it. This includes pet hair, stains, smells, rips, damaged zippers, crochet rips, safety pins on product, incomplete strapping or buttons, make up stains, etc. We are not responsible for damages to clothing as a result of improper care or handling or incorrect sizing. Products found damaged and used will not receive store credit.

By completing a purchase with us you are agreeing to our full return policy.

If 3 calendar days have passed after receiving your delivered item and you have not notified CSC, you will not be able to exchange your item.  

Once your return is received and inspected, we will send you an email with the next steps to complete your request. 

All sale items are final sale.

CSC shapewear, jewelry, scarves, bags, undergarments, bodysuits, and all accessory items are final sale.

At this time we do not offer international shipping – only DOMESTIC.

Return Address: 539 W. Commerce St #1187 Dallas, TX 75208

WHY DIDN'T I RECEIVE MY CONFIRMATION EMAIL?

If you do not receive a confirmation email(s) within hours of placing your order and it’s not in your junk or spam folder, the email address you registered might be incorrect. Please contact us via email.  

DO STORE CREDITS EXPIRE?

Curvyy Slayer Collection store credits never expire, so you can shop anytime you want.

WHAT IF AN ITEM IS DEFECTIVE OR IT’S NOT WHAT I ORDERED?

In the rare case that your shipment contains a defective item, or we accidentally sent you the wrong item, we will ship you a replacement at no charge and credit the cost of your return shipping charges once your return is received. If you don't wish to receive a replacement item, we will gladly refund your return shipping cost in the form of a store credit if you would like to return the item. Please include all original packaging and attach a brief note on your receipt explaining the defect or indicate on your receipt the item was shipped in error.